Terms of Service

2.1 Attorney-Client Relationship

• An attorney-client relationship is established only through a written engagement letter signed by both parties
• Initial consultations and website communications do not create an attorney-client relationship
• Confidentiality protections apply only after formal engagement and may not cover preliminary discussions
• We reserve the right to decline representation due to conflicts of interest or other professional considerations

2.2 Service Scope and Limitations

• Services are provided for professional and business purposes within our specified practice areas
• We do not provide services for illegal activities or matters outside our professional competence
• Service scope is defined in individual engagement letters and may be modified by mutual agreement
• Emergency legal services are available but subject to availability and additional terms

2.3 Client Obligations

• Provide accurate, complete, and timely information relevant to your legal matter
• Cooperate with requests for documentation and information necessary for representation
• Pay fees and costs in accordance with agreed payment terms
• Comply with all applicable laws and professional conduct requirements
• Maintain confidentiality of legal strategies and privileged communications

3.1 Acceptable Use

• Use the website for lawful purposes related to legal information and services
• Respect intellectual property rights and do not reproduce content without permission
• Maintain security of any login credentials provided for client portals
• Report any technical issues or security vulnerabilities to our IT team

3.2 Prohibited Activities

3.3 Age and Capacity Requirements

Users must be at least 18 years old and have legal capacity to enter into contracts. Minors may access general information but cannot engage legal services without proper legal guardianship.

4.1 Firm Content and Materials

All content on our website, including text, graphics, logos, images, and software, remains the property of Meriidiian Advon or our licensors. This includes:

• Legal articles, guides, and educational materials
• Website design, layout, and functionality
• Firm branding, logos, and marketing materials
• Legal forms, templates, and document precedents
• Case studies and professional insights

4.2 Limited License Grant

4.3 Client-Generated Content

Information and documents you provide remain your property, but you grant us necessary rights to use them for providing legal services. We maintain strict confidentiality protections for all client materials.

5.2 Limitation of Liability

Our total liability for any claims arising from our services is limited to:

• The total fees paid for the specific legal matter in question
• Coverage available under our professional indemnity insurance
• Amounts required by applicable professional conduct rules

5.3 Excluded Damages

We shall not be liable for indirect, consequential, or special damages including:

6.1 Fee Structure

6.2 Payment Terms

• Consultation fees are due prior to or at the time of consultation
• Invoices for ongoing matters are issued monthly and due within 30 days
• Retainers may be required before commencement of work
• Late payment charges may apply as specified in engagement letters
• All fees are subject to applicable goods and services tax (GST)

6.3 Costs and Disbursements

In addition to legal fees, clients are responsible for reasonable costs and disbursements including:

• Court filing fees and registry charges
• Expert witness and consultant fees
• Document production and copying costs
• Travel expenses for client matters
• Third-party legal research and database access

7.1 Client Termination Rights

Clients may terminate our services at any time with written notice. Upon termination:

• Payment is due for all services rendered up to termination date
• We will provide reasonable transition assistance
• Client files will be returned as requested
• Confidentiality obligations continue indefinitely

7.2 Firm Termination Rights

We may terminate representation in the following circumstances:

• Non-payment of fees after reasonable notice
• Client misconduct or failure to cooperate
• Conflicts of interest that cannot be resolved
• Withdrawal required by professional conduct rules
• Mutual agreement between parties

7.3 Post-Termination Obligations

8.1 Informal Resolution

We encourage clients to raise concerns promptly to allow for informal resolution. Most disputes can be resolved through direct communication with our management team.

8.2 Mediation

If informal resolution fails, disputes should be submitted to mediation before a qualified mediator agreed upon by both parties or appointed by the Singapore Mediation Centre.

8.3 Arbitration and Jurisdiction